At Jewelquipo, we strive to provide you with the best quality jewellery packaging solutions and an exceptional customer experience. Our Shipping, Returns, and Refunds Policy is designed to ensure that you are fully satisfied with your purchases. Please read the following information carefully to understand our policies regarding shipping, returns, and refunds.

Shipping Policy

1. Order Processing and Dispatch

We aim to process and dispatch orders within 5-6 business days of receiving your order. However, processing times may vary depending on the availability of the products, order volume, and other factors. Once your order is dispatched, you will receive a shipping confirmation email with a tracking number to monitor the status of your shipment.

2. Shipping Methods and Times

We offer various shipping methods, including standard and expedited shipping, to accommodate your delivery needs. Shipping times may vary depending on your location, the shipping method selected, and other external factors. While we make every effort to deliver your order within the estimated timeframe, we are not liable for any delays caused by third-party shipping carriers or unforeseen circumstances.

3. Shipping Charges

Shipping charges are calculated based on the weight of your order, the shipping method selected, and your delivery address. You will be able to view the shipping charges for your order during the checkout process before making a payment.

4. International Shipping

We offer international shipping to select countries. Please note that international orders may be subject to customs clearance procedures and import duties or taxes, which are the responsibility of the recipient. We recommend that you contact your local customs office for more information about potential charges before placing an international order.