Welcome to Jewelquipo! We are delighted to have you as our valued customer. Before you start using our services, we kindly ask you to read and understand the following terms and conditions. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by these terms and conditions.

1. Introduction

Jewelquipo is a Delhi-based firm with over 50 years of experience in wholesale, export, retail, and manufacturing of high-quality jewellery packing, jewellery boxes, displays, tools, potlis, and related products. Our mission is to provide our customers with the best quality jewellery packaging solutions at affordable prices.

2. Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions, images, and prices. However, we do not guarantee that all product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Ordering and Payment

By placing an order with Jewelquipo, you agree to provide accurate and complete information about yourself and your payment details. You also agree to pay the full amount for the products and any applicable shipping or handling fees. We accept various payment methods, including credit/debit cards, net banking, and other electronic payment options. All payments are processed securely, and your financial information is protected.

4. Shipping and Delivery

We aim to process and dispatch orders in a timely manner. However, delivery times may vary depending on your location, shipping method, and other factors beyond our control. We are not liable for any delays in delivery caused by third-party shipping carriers or other unforeseen circumstances. Once your order is dispatched, you will receive a tracking number to monitor the status of your shipment.

5. Returns and Refunds

We want you to be completely satisfied with your purchase from Jewelquipo. If you are not satisfied with your order for any reason, you may return the products within a specified period for a refund or exchange, subject to our return policy. Please refer to our Returns and Refunds Policy for detailed information on the process and eligibility criteria for returns and refunds.

6. Intellectual Property

All content, including but not limited to text, graphics, logos, images, and software, on the Jewelquipo website is the property of Jewelquipo and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

7. Limitation of Liability

Jewelquipo shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or services, including but not limited to loss of profits, loss of data, or loss of business opportunities. Our liability is limited to the maximum extent permitted by law.

8. Privacy Policy

We are committed to protecting your privacy and safeguarding your personal information. Please review our Privacy Policy to understand how we collect, use, and disclose your personal data when you use our website or purchase our products.

9. Governing Law and Dispute Resolution

These terms and conditions are governed by the laws of India. Any dispute arising out of or relating to these terms and conditions, including the validity, interpretation, or enforcement thereof, shall be resolved through arbitration in Delhi, India, in accordance with the Arbitration and Conciliation Act, 1996.

10. Changes to Terms and Conditions

Jewelquipo reserves the right to modify, amend, or update these terms and conditions at any time without prior notice. It is your responsibility to review these terms and conditions periodically for any changes. Your continued use of our services after any modifications to these terms and conditions constitutes your acceptance of the revised terms.

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns about these terms and conditions, please contact us at support@jewelquipo.com.

Thank you for choosing Jewelquipo! We appreciate your business and look forward to serving you with the best quality jewellery packaging solutions.